After graduating in Automobile Engineering.Mr. Vivek then obtained a professional executive MBA in Risk and Insurance Management and CRM combined analytical and technical skills and his 25 years of experience in the insurance and automobile industry has given him a deeper insight in the field. He believes that efficiency and integrity in work are essential elements to achieve customer satisfaction and lay the strong foundations of the organization.

Mr. Ahmad is an alumnus of Philadelphia University, from which he has graduated in Faculty and Financial Management. He has subsequently graduated in Claims Management from the Australian Institute of Chartered Loss Adjustors. He started work in insurance in 1996 in the Property and Engineering Department. Due to his proved competency, he then moved to work in the department for motor and non-motor department. He has a diverse experience of 25 years in the industry, with a specialization in fraud claims and individual risk assessment.